TURNOVER INTENTION : APAKAH WORKLOAD AND WORK LIFE BALANCE MEMILIKI PERAN?
Abstract
Penelitian ini bertujuan untuk menguji dan menganalisis bagaimana peran workload dan work life balance mempengaruhi turnover intention. Populasi penelitian ini adalah karyawan PT. Sumber Alfaria Trijaya yang bergerak dibidang ritel, yang berlokasi di seluruh toko Alfamart di wilayah Kecamatan Tembalang, Kota Semarang. Pengambilan sampel pada penelitian ini menggunakan metode purposive sampling, yang selanjutnya dianilisis melalui pendekatan regresi linier berganda. Kemudian penyebaran kuesioner dilakukan secara online pada karyawan dan berhasil mengumpulkan 121 responden. Metode analisis yang digunakan dalam penelitian ini adalah menggunakan perangkat lunak SPSS 24. Hasil penelitian menunjukkan bahwa workload mempunyai pengaruh positif dan signifikan terhadap turnover intention. Sementara, work life balance tidak mempunyai pengaruh positif terhadap turnover intention.
References
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Shah, S. S. H., Jaffari, A. R., Aziz, J., Ejaz, W., Ul-haq, I., & Raza, S. N. (2011). Workload and Perfomance Of Employees. International Journal of Computer Networks and Communications Security, 3(5).
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Toly, A. A. (2001). Analisis Faktor-Faktor yang Mempengaruhi Turnover Intentions Pada Staf Kantor Akuntan. Jurnal Akuntansi & Keuangan, 3(2), 102–125.
Veldhoven. (2014). An integrated model of workload, autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Asian Journal of Communication, 28(2), 153–169. https://doi.org/10.1080/01292986.2017.1382544
Wibowo, A., Setiawan, M., & Yuniarinto, A. (2021). The Effect Of Workloads On Turnover Intention With Work Stress As Mediation And Social Support As Moderated Variables. Journal of Applied Management, 19(2), 404–412. https://doi.org/10.21776/ub.jam.2021.019.02.16
Wulansari, C., Subroto, B., & Mardiati, E. (2022). The Influence of Excessive Workload and Work Stress towards the Auditor’s Turnover Intention with Job Satisfaction as Mediation Variable. Jurnal Ilmiah Akuntansi, 6(2), 293. https://doi.org/10.23887/jia.v6i2.37510
Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Bowling, N. A., & Kirkendall, C. (2012). Workload : A Review of Causes , Consequences , and Potential Interventions. 2.
Brough, P., Timms, C., O’Driscoll, M. P., Kalliath, T., Siu, O. L., Sit, C., & Lo, D. (2014). Work–life balance: A longitudinal evaluation of a new measure across Australia and New Zealand workers. International Journal of Human Resource Management, 25(19), 2724–2744. https://doi.org/10.1080/09585192.2014.899262
Burke, R. J. (2003). Hospital Restructuring , Workload , and Nursing Staff Satisfaction and Work Experiences. 22(2), 99–107.
Cahill, K. E., Mcnamara, T. K., Pitt-catsouphes, M., & Valcour, M. (2015). Journal of Behavioral and Experimental Economics Linking shifts in the national economy with changes in job satisfaction , employee engagement and work – life balance. Journal of Behavioral and Experimental Economics, 56, 40–54. https://doi.org/10.1016/j.socec.2015.03.002
Dewi, S. R., & Mansyur, A. (2022). Turnover intention: Effect of leadership style and reward. Jurnal Ekonomi, 11(03), 278–288. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/663
Esthi, R. B., & Panjaitan, S. (2023). The Effect of Work-Life Balance on Turnover Intention Mediated by Burnout. ProBisnis : Jurnal Manajemen, 14(1), 29–34.
Frone, M. R. (2000). Work-Family Balance. 143–162.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). The Results of PLS-SEM. European Business Review, 31(1), 2–24.
Hasanah, T. U. (2020). Pengaruh Kompensasi, Beban Kerja dan Konflik Kerja Terhadap Turnover Intention Karyawan PT. Sumber Alfaria Trijaya Tbk. In NBER Working Paper Series (Vol. 58, Issue 58). https://www.unhcr.org/publications/manuals/4d9352319/unhcr-protection-training-manual-european-border-entry-officials-2-legal.html?query=excom 1989
Jones, E., Chonko, L., Rangarajan, D., & Roberts, J. (2007). The role of overload on job attitudes, turnover intentions, and salesperson performance. Journal of Business Research, 60(7), 663–671. https://doi.org/10.1016/j.jbusres.2007.02.014
Junaidi, A., Sasono, E., Wanuri, W., & Emiyati, D. W. (2020). The effect of overtime, job stress, and workload on turnover intention. Management Science Letters, 10(16), 3873–3878. https://doi.org/10.5267/j.msl.2020.7.024
Kurwiany, K., & Dhirgantara, E. B. (2022). the Effect of Compensation and Workload on Employee Performance With Turnover Intention As a Mediation Variable in Save the Children Indonesia. Dinasti International Journal of Digital Business Management, 3(3), 374–384. https://doi.org/10.31933/dijdbm.v3i3.1165
Lestari, D., & Margaretha, M. (2021). Work life balance, job engagement and turnover intention: Experience from Y generation employees. Management Science Letters, 11, 165–170. https://doi.org/10.5267/j.msl.2020.8.019
Meyer, J. P., & Tett, R. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-analytical Findings. Personnel Psychology, 46, 259–293.
Mobley, W. H. (1977). Intermediate Linkages in the Relationship Between Job Satisfaction and Employee Turnover. Journal of Applied Psychology, 62(2), 237–240.
Muhammad, N., Ihsan, A., & Hayat, K. (2021). Effect of Workload and Job Stress on Employee Turnover Intention: A Case Study of Higher Education Sector of Khyber Pakhtunkhwa. Journal of Business & Tourism, 7(1), 51–64. https://doi.org/10.34260/jbt.v7i1.223
Nurfitriani, & Arwin. (2020). The Effect Of Work Stress On Employee Turnover Intention In PT Bank Rakyat Indonesia Makassar Branch Ahmad Yani. Journal Of Applied Business Administration, September, 227–234.
Omar, M. K., Aluwi, A. H., Fauzi, M. W. M., & Hairpuddin, N. F. (2020). Work Stress, Workload, Work-Life Balance, And Intention To Leave Among Employees Of An Insurance Company In Malaysia. International Journal of Business, Economics and Law, 21(2), 70–78.
Saputro, R., Aima, M. H., & Elmi, F. (2020). Effect of Work Stress and Work Load on Burnout and its Implementation in Turnover Intention EHA Clinic Branch Office (Bogor, Depok, and Mangga Besar). 2(3), 262–280. https://doi.org/10.31933/DIJMS
Shah, S. S. H., Jaffari, A. R., Aziz, J., Ejaz, W., Ul-haq, I., & Raza, S. N. (2011). Workload and Perfomance Of Employees. International Journal of Computer Networks and Communications Security, 3(5).
Sitompul, S. S., & Simamora, F. (2019). Pengaruh Beban Kerja, Pengalaman Kerja, dan Kompensasi Terhadap Kinerja Karyawan PT. Tennery Sejahtera Mandiri Pekanbaru. Management Studies and Entrepreneurship Journal, 2(2), 142–153. http://journal.yrpipku.com/index.php/msej
Srimindarti, C., Oktaviani, R. M., & Hardiningsih, P. (2017). Antecedents of Job Satisfaction and the Influence on Turnover Intention. Jurnal Dinamika Manajemen, 8(2), 177–187. https://doi.org/10.15294/jdm.v8i2.12758
Toly, A. A. (2001). Analisis Faktor-Faktor yang Mempengaruhi Turnover Intentions Pada Staf Kantor Akuntan. Jurnal Akuntansi & Keuangan, 3(2), 102–125.
Veldhoven. (2014). An integrated model of workload, autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Asian Journal of Communication, 28(2), 153–169. https://doi.org/10.1080/01292986.2017.1382544
Wibowo, A., Setiawan, M., & Yuniarinto, A. (2021). The Effect Of Workloads On Turnover Intention With Work Stress As Mediation And Social Support As Moderated Variables. Journal of Applied Management, 19(2), 404–412. https://doi.org/10.21776/ub.jam.2021.019.02.16
Wulansari, C., Subroto, B., & Mardiati, E. (2022). The Influence of Excessive Workload and Work Stress towards the Auditor’s Turnover Intention with Job Satisfaction as Mediation Variable. Jurnal Ilmiah Akuntansi, 6(2), 293. https://doi.org/10.23887/jia.v6i2.37510
Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Published
2024-09-10
How to Cite
Fatmawati, C., & Mansyur, A. (2024). TURNOVER INTENTION : APAKAH WORKLOAD AND WORK LIFE BALANCE MEMILIKI PERAN?. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(3), 402-415. https://doi.org/10.31955/mea.v8i3.4473
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