PENGARUH DIMENSI-DIMENSI KEPUASAN KERJA TERHADAP TURNOVER INTENTION
Studi pada KAP di Bandung
Abstract
Berbagai ahli memandang bahwa kepuasan kerja merupakan konsep yang bersifat multidimensi. Namun demikian, dalam praktek riset, kepuasan kerja lebih banyak dianggap sebagai konsep yang berdimensi tunggal. Padahal, studi multidimensi kepuasan kerja dapat memberikan penjelasan lebih tajam dan dierkirakan dapat memberikan kegunaan lebih luas. Studi ini mengkaji konsep kepuasan kerja berdasarkan lima dimensinya yaitu gaji, kondisi pekerjaan (work itself), promosi, supervisi, dan rekan kerja, serta menghubungkannya dengan keluaran penting organisasi yaitu turnover intention. Subjek adalah 52 akuntan yang bekerja sebagai auditor pada KAP di Bandung. Dengan menggunakan teknik analisis regresi berganda, hasil studi menunjukkan bahwadimensi-dimensi kepuasan kerja gaji dan promosi tidak berpengaruh signifikan terhadap turnover intention. Adapun dimensi-dimensi kondisi pekerjaan, supervisi, dan rekan kerja berpengaruh negatif terhadap turnover intention.
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Zulkarnaen, W. & Sofyan, Y.. Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Keinginan Berpindah Karyawan PT. Delami Garmen Kota Bandung. Widya Cipta: Jurnal Sekretari dan Manajemen, [S.l.], v. 2, n. 2, p. 183-192, sep. 2018. ISSN 2550-0791. Available at:.
Cannon, Nathan H., and David N. Herda. 2016. Auditors' Organizational Commitment, Burnout, and Turnover Intention: A Replication. Behavioral Research in Accounting, Vol. 28, No. 2, pp. 69-74.
Choi, Woo-Sik., Sneed, J. (2001). Factors Related to Job Satisfaction and Intent to Turnover for Part-Time Student Employees in University Dining Services. Journal of Foodservice Management and Education, Vol: 3 No: 4, pp. 13-27.
Fitriany., Lindawati Gani., Sylvia Veronica Siregar., Arywarti Marganingsih., dan Viska Anggraita. 2011. Analisis Faktor yang Mempengaruhi Kepuasan Kerja Auditor dan Hubungannya dengan Kinerja dan Keinginan Berpindah Kerja Auditor. Jurnal Akuntansi dan Keuangan Indonesia, Vol. 8 No. 2, pp. 172-196.
Hellriegel, Don., John W. Slocum, Jr., and Richard W. Woodman. 2001. Organizational Behavior. Cincinnati: South-Western College Publishing 9th ed..
Hersusdadikawati, Endang. 2005. Pengaruh Kepuasan atas Gaji terhadap Keinginan untuk Berpindah Kerja, dengan Komitmen Organisasional Sebagai Variabel Intervening. (Studi empiris pada Dosen Akuntansi Perguruan Tinggi Swasta Jawa Tengah). Jurnal Studi Manajemen & Organisasional, Vol. 2 No. 1, pp. 85-100.
jobstreet.com. 2017. Employee Job Happiness Index 2017. (Akses 14 November 2017).
Issa, Dua'a Abdul Rahim Mohammad., Fais Ahmad., and Hamid Mahmood Gelaidan. 2013. Job Satisfaction and Turnover Intention Based on Sales Person Standpoint. Middle-East Journal of Scientific Research, Vol. 14 Iss. 4, pp. 525-531
Lee, Xianyin., Boxu Yang., and Wendong Li3. 2017. The Influence Factors of Job Satisfaction and Its Relationship with Turnover Intention: Taking Early-Career Employees as an Example. Anales de Psicología. Vol. 33, No. 3, pp. 697-707.
Mosadeghrad, Ali Mohammad., Ewan Ferlie., and Duska Rosenberg.2008. Health Services Management Research, Vol. 21, pp. 211–227
Nolandari, Shelly., Henmaidi., dan Alizar Hasan. 2015. Pengukuran Kepuasan Kerja Karyawan Aplp dan A PT Semen Padang. Jurnal Optimasi Sistem Industri, Vol. 14 No. 2, pp. 204-216.
Nurahma, Myrna., dan Nur Indriantoro. 2001. Tindakan Supervisi dan Kepuasan Kerja Akuntan dalam Hubungan antara Partisipasi Penyusunan Anggaran dan Kinerja Manajerial. Jurnal Riset Akuntansi Indonesia, Vol. I, pp. 102-117
Pangestu, Zulfahmi Septian Dwi., Mochammad Djudi Mukzam., dan Ika Ruhana. 2015. Pengaruh Lingkungan Kerja terhadap Kepuasan Kerja. (Studi pada Karyawan Perum Perhutani Ngawi). Jurnal Administrasi Bisnis (JAB). Vol. 43 No.1, pp. 157-162.
Purba, Yesaya Daniel. 2013. The effect of Job Satisfaction on the Turnover Intention of Employee in Cimahi Textile Company in West Java. Social Science Research Network AAA 2006 Management Accounting Section Meeting.
Robbins, Stephen P. 1991. Organizational Behavior. New Jersey: Prentice-Hall International, 5th ed.
Saeed, Iqra., Momina Waseem., Sidra Sikander., and Muhammad Rizwan. 2014. The Relationship of Turnover Intention with Job Satisfaction, Job Performance, Leader Member Exchange, Emotional Intelligence and Organizational Commitment. International Journal of Learning & Development. Vol. 4, No. 2, pp. 242-256.
Setiawan, Ivan Aries., dan Imam Ghozali. 2006. Akuntansi Keperilakuan: Konsep dan Kajian Empiris Perilaku Akuntan. BPFE Univ. Diponegoro. Semarang.
Setiawan, Ivan Aries., and Imam Ghozali. 2013. Multidimensional Causal Path on Organizational Commitment and Job Satisfaction in Intention to Leave by Accountants.Journal of Economics, Business, and Accountancy Ventura, Vol. 16, No. 2, pp. 339 – 354.
Sudita, I Nyoman. 2015. Pengaruh Kepuasan Gaji, Kepuasan Kerja, dan Komitmen Organisasional terhadapTurnover Intention. Efektif: Jurnal Bisnis dan Ekonomi, Vol. 6, No 1, pp. 89 – 99.
Tariana, I Wayan Aditya., dan I Made Artha Wibawa. 2016. Peran Mediasi Kepuasan Kerja dalam Pengaruh Work Family Conflict dan Turnover Intention pada Karyawan Wanita. E-Jurnal Manajemen Unud, Vol. 5, No.9, pp. 5433-5461.
Tett, Robert P., and John P. Meyer. 2013. Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings. Personnel Psychology Vol. 46 pp. 259-293.
Viswesvaran, C., S. P. Deshpande., and J Joseph. 1998. Job Satisfaction as a Function of Top Management Support for Ethical Behavior: A Study of Indian Managers. Journal of Business Ethics, Vol. 17, Iss. 4, pp 365–371.
Widyantara, Ida Bagus Putra., dan I Komang Ardana. 2015. Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Intensitas Turnover Karyawan. E-Jurnal Manajemen Unud, Vol. 4, No. 6, pp. 1670-1683.
Wom, Peter W. 2004. Labor Turnover. In Charles D. Spielberger. Encyclopedia of Applied Psychology, Academic Press, Elsevier Inc. Vol. 2.
Zulkarnaen, W. & Sofyan, Y.. Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Keinginan Berpindah Karyawan PT. Delami Garmen Kota Bandung. Widya Cipta: Jurnal Sekretari dan Manajemen, [S.l.], v. 2, n. 2, p. 183-192, sep. 2018. ISSN 2550-0791. Available at:
Published
2020-04-25
How to Cite
Sugandi, D. (2020). PENGARUH DIMENSI-DIMENSI KEPUASAN KERJA TERHADAP TURNOVER INTENTION. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 4(1), 496-509. https://doi.org/10.31955/mea.v4i1.1084
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