PENGARUH TRANSFORMATIONAL LEADERSHIP, EMPLOYEE ENGAGEMENT DAN ORGANIZATIONAL LEARNING TERHADAP ORGANIZATIONAL PERFORMANCE DIMEDIASI ORGANIZATIONAL RESILIENCE
Abstract
Studi ini dirancang untuk menyelidiki dampak kepemimpinan transformasional, partisipasi pegawai, serta proses belajar di lingkungan perusahaan terhadap hasil kerja keseluruhan organisasi. Pengumpulan informasi dilakukan melalui kuesioner yang disebarkan kepada staf, dengan menggunakan teknik analisis numerik melalui model penelitian berbasis survei. Data diperoleh dari 350 responden yang merupakan karyawan pada perusahaan ekspedisi di Batam. Pengolahan data dilaksanakan memakai SmartPLS guna menguji kaitan antara beberapa variabel. Hasil pengamatan memperlihatkan bahwa proses belajar organisasi, partisipasi pegawai, dan gaya kepemimpinan transformasional mempunyai dampak berarti dan baik terhadap performa organisasi.Selain itu, terbukti bahwa ketahanan organisasi berperan sebagai variabel mediasi yang memperkuat hubungan terhadap kinerja organisasi. Hal ini memungkinkan organisasi dengan tingkat ketahanan tinggi untuk mampu beradaptasi, bangkit kembali dari krisis, serta meningkatkan kinerja secara berkelanjutan. Penelitian ini juga memberikan saran bagi manajemen perusahaan agar meningkatkan ketahanan organisasi melalui kepemimpinan, keterlibatan karyawan, dan pembelajaran berkelanjutan. Secara empiris, temuan ini menambah literatur manajemen khususnya dalam industri logistik dan layanan pengiriman, sehingga dapat menjadi rujukan untuk pengkaji kemudian dalam memajukan penyelidikan terkait kepemimpinan, keterlibatan pekerja, pembelajaran institusi, dan ketangguhan institusi dalam menaikkan prestasi.
References
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Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly, 31(4), 393–421. https://doi.org/10.1002/hrdq.21404
Ali, A., Shabbir, T., & Ali, W. (2022). A Literature Review on Public Leadership in Organizations. International Journal of Educational Administration, 3(1).
Awad, J. A. R., & Martín-Rojas, R. (2024). Digital transformation influence on organisational resilience through organisational learning and innovation. Journal of Innovation and Entrepreneurship, 13(1). https://doi.org/10.1186/s13731-024-00405-4
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Donal Mon, M., & Tarihoran, O. J. (2021). THE EFFECT OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE WITH EMPLOYEE ENGAGEMENT AS A MEDIATION VARIABLE. Journal of Business Studies and Management Review (JBSMR), 5(1).
Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business Research, 13(1), 215–246. https://doi.org/10.1007/s40685-019-0085-7
EFFIYANTI, E., LUBIS, A. R., SOFYAN, S., & SYAFRUDDIN, S. (2021). The Influence of Transformational Leadership on Organizational Performance: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(2), 583–593. https://doi.org/10.13106/jafeb.2021.vol8.no2.0583
Felani, H. O., Santosa, W., & Idris, P. P. (2024). THE ROLE OF KNOWLEDGE MANAGEMENT IN INCREASING ORGANIZATIONAL FLEXIBILITY TO FACE THE CHANGES BROUGHT BY THE INDUSTRIAL REVOLUTION 4.0 This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International. Eduvest-Journal of Universal Studies, 4(09). http://eduvest.greenvest.co.id
Fridayani, J. A. (2021). Kepemimpinan Adaptif Dalam Agilitas Organisasi Di Era Adaptasi Kebiasaan Baru. Modus, 33(2), 138–149. https://doi.org/10.24002/modus.v33i2.4654
Giovanna Priscilla, Y., & Muchsinati, E. S. (2024). Analysis the Influence of Motivation, Work Environment, Workplace Spirituality, and Leadership Style on Organizational Citizenship Behavior (OCB), with Job Satisfaction as a Mediating Factor, among Employees in Beauty Clinics in the City of Batam. 5(1), 54–63.
Guenther, P., Guenther, M., Ringle, C. M., Zaefarian, G., & Cartwright, S. (2023). Improving PLS-SEM use for business marketing research. Industrial Marketing Management, 111, 127–142. https://doi.org/10.1016/j.indmarman.2023.03.010
Inthavong, P., Rehman, K. U., Masood, K., Shaukat, Z., Hnydiuk-Stefan, A., & Ray, S. (2023). Impact of organizational learning on sustainable firm performance: Intervening effect of organizational networking and innovation. Heliyon, 9(5). https://doi.org/10.1016/j.heliyon.2023.e16177
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational Leadership and Job Performance: The Mediating Role of Work Engagement. SAGE Open, 10(1). https://doi.org/10.1177/2158244019899085
Lamane-Harim, J., Cegarra-Leiva, D., & Sánchez-Vidal, M. E. (2023). Work–life balance supportive culture: a way to retain employees in Spanish SMEs. The International Journal of Human Resource Management, 34(10), 2074–2106. https://doi.org/10.1080/09585192.2021.1878255
Malik, P., & Garg, P. (2020). Learning organization and work engagement: the mediating role of employee resilience. International Journal of Human Resource Management, 31(8), 1071–1094. https://doi.org/10.1080/09585192.2017.1396549
Massoud, M. F., Younis, Dr. J., & Abbas Ibrahim, P. N. (2020). Managing Stress through Work-Life Balance: A Study on Jinan Lebanon University Staff. Research in Economics and Management, 5(4), p1. https://doi.org/10.22158/rem.v5n4p1
Men, L. R. (2014). Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes. Journal of Public Relations Research, 26(3), 256–279. https://doi.org/10.1080/1062726X.2014.908719
Mon, M. D., Wan, T., & Sentoso, A. (2025). Role of Polychronicity in Job Performance and Turnover Intention Mediated by Job Satisfaction and Work Engagement. Binus Business Review, 16(1), 57–69. https://doi.org/10.21512/bbr.v16i1.11974
Muchsinati, E. S., Lina, L., & Fatyandri, A. N. (2025). The Influence of Green Human Resource Mangement Mechanisms on Sustainable Business Outcomes in Customer-Centric Digital Enterprises. Journal of Social Commerce, 5(2), 311-330.
Nelson, A., Lie, W., & Setyawan, A.(2025).Do Organizational Innovation and SHRM Practices Improve Organizational Resilience? The Mediating Role of Employee Resilience. Jurnal Manajemen Bisnis, 16(1), 227-248
Nelson, A., Agatha, J., & Setyawan, A. (2025). The moderating effect of self-efficacy on the relationship between talent management practice and organizational resilience. Jurnal Siasat Bisnis, 29(2), 125–142. https://doi.org/10.20885/jsb.vol29.iss2.art1
Pap, J., Mako, C., Illessy, M., Kis, N., & Mosavi, A. (2022). Modeling Organizational Performance with Machine Learning. Journal of Open Innovation: Technology, Market, and Complexity, 8(4). https://doi.org/10.3390/joitmc8040177
Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). High commitment human resource management practices and hotel employees’ work outcomes in Bangladesh. Global Business and Organizational Excellence, 40(5), 37–52. https://doi.org/10.1002/joe.22089
Setyawan, A., & Nelson, A. (2021). The Role of Organizational Culture in the Influence of HR Practices, Knowledge Management, and Talent Management on Organizational Performance. Jurnal Dinamika Manajemen, 12(2), 275–284. https://journal.unnes.ac.id/nju/jdm/article/view/30980
Sugiyono. (2017). Metode Penelitian Kuantitatif dan Kualitatif. CV. Alfabeta.
Suryani, E., Saufi, A., & Roro Dhiya AulianaSoesetio, R. (n.d.). Implementation of SEM Partial Least Square in Analyzing the UTAUT Model. In American Journal of Humanities and Social Sciences Research. Retrieved www.ajhssr.com
Valle, R. (2020). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408–417. https://doi.org/10.1016/j.jbusres.2010.09.010
Yu, J., & Xiang, K. (2025). Transformational Leadership, Organizational Resilience, and Team Innovation Performance: A Model for Testing Moderation and Mediation Effects. Behavioral Sciences, 15(1). https://doi.org/10.3390/bs15010010
Yulianti, M., Setyadi, D., Mintarti, S., Pasinringi, S. A., & Sari, N. (2022). How transformational leadership and organizational citizenship behavior influence organizational resilience during COVID-19 pandemic. International Journal of Health Sciences, 1403–1414. https://doi.org/10.53730/ijhs.v6ns6.10731
Zhang, X. P., & Wong, L. N. Y. (2013). Loading rate effects on cracking behavior of flaw-contained specimens under uniaxial compression. International Journal of Fracture, 180(1), 93–110. https://doi.org/10.1007/s10704-012-9803-2
Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Aggarwal, J. (2022). Yukl, G. A., & Gardner, W. L. (2020). Leadership in Organizations. Pearson Education, Inc. Journal of Leadership Studies, 16(3), 57–60. https://doi.org/10.1002/JLS.21826
Aiyub, Yusuf, E., Bintan, R., Adnan, & Azar. (2021). The Effect of Employee Engagement on Employee Performance with Organizational Commitment as Intervening Variable and Percieved Organization Support as a Moderating Variable at The Regional Secretariat of Bireuen District. Jurnal Visioner & Strategis, 10(2).
Aji, P. R. P., & Setyawan, A. (2024). The Role of Employee Engagement in The Influence of Leadership Style, Motivation and Work Environment on Employee Performance of The State Civil Apparatus in The Environment Government of The Riau Islands Province. International Journal of Economics Development Research, 5(2), 2024–1002.
Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly, 31(4), 393–421. https://doi.org/10.1002/hrdq.21404
Ali, A., Shabbir, T., & Ali, W. (2022). A Literature Review on Public Leadership in Organizations. International Journal of Educational Administration, 3(1).
Awad, J. A. R., & Martín-Rojas, R. (2024). Digital transformation influence on organisational resilience through organisational learning and innovation. Journal of Innovation and Entrepreneurship, 13(1). https://doi.org/10.1186/s13731-024-00405-4
Cai, M., Wang, M., & Cheng, J. (2024). The Effect of Servant Leadership on Work Engagement: The Role of Employee Resilience and Organizational Support. Behavioral Sciences, 14(4). https://doi.org/10.3390/bs14040300
Donal Mon, M., & Tarihoran, O. J. (2021). THE EFFECT OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE WITH EMPLOYEE ENGAGEMENT AS A MEDIATION VARIABLE. Journal of Business Studies and Management Review (JBSMR), 5(1).
Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business Research, 13(1), 215–246. https://doi.org/10.1007/s40685-019-0085-7
EFFIYANTI, E., LUBIS, A. R., SOFYAN, S., & SYAFRUDDIN, S. (2021). The Influence of Transformational Leadership on Organizational Performance: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(2), 583–593. https://doi.org/10.13106/jafeb.2021.vol8.no2.0583
Felani, H. O., Santosa, W., & Idris, P. P. (2024). THE ROLE OF KNOWLEDGE MANAGEMENT IN INCREASING ORGANIZATIONAL FLEXIBILITY TO FACE THE CHANGES BROUGHT BY THE INDUSTRIAL REVOLUTION 4.0 This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International. Eduvest-Journal of Universal Studies, 4(09). http://eduvest.greenvest.co.id
Fridayani, J. A. (2021). Kepemimpinan Adaptif Dalam Agilitas Organisasi Di Era Adaptasi Kebiasaan Baru. Modus, 33(2), 138–149. https://doi.org/10.24002/modus.v33i2.4654
Giovanna Priscilla, Y., & Muchsinati, E. S. (2024). Analysis the Influence of Motivation, Work Environment, Workplace Spirituality, and Leadership Style on Organizational Citizenship Behavior (OCB), with Job Satisfaction as a Mediating Factor, among Employees in Beauty Clinics in the City of Batam. 5(1), 54–63.
Guenther, P., Guenther, M., Ringle, C. M., Zaefarian, G., & Cartwright, S. (2023). Improving PLS-SEM use for business marketing research. Industrial Marketing Management, 111, 127–142. https://doi.org/10.1016/j.indmarman.2023.03.010
Inthavong, P., Rehman, K. U., Masood, K., Shaukat, Z., Hnydiuk-Stefan, A., & Ray, S. (2023). Impact of organizational learning on sustainable firm performance: Intervening effect of organizational networking and innovation. Heliyon, 9(5). https://doi.org/10.1016/j.heliyon.2023.e16177
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational Leadership and Job Performance: The Mediating Role of Work Engagement. SAGE Open, 10(1). https://doi.org/10.1177/2158244019899085
Lamane-Harim, J., Cegarra-Leiva, D., & Sánchez-Vidal, M. E. (2023). Work–life balance supportive culture: a way to retain employees in Spanish SMEs. The International Journal of Human Resource Management, 34(10), 2074–2106. https://doi.org/10.1080/09585192.2021.1878255
Malik, P., & Garg, P. (2020). Learning organization and work engagement: the mediating role of employee resilience. International Journal of Human Resource Management, 31(8), 1071–1094. https://doi.org/10.1080/09585192.2017.1396549
Massoud, M. F., Younis, Dr. J., & Abbas Ibrahim, P. N. (2020). Managing Stress through Work-Life Balance: A Study on Jinan Lebanon University Staff. Research in Economics and Management, 5(4), p1. https://doi.org/10.22158/rem.v5n4p1
Men, L. R. (2014). Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes. Journal of Public Relations Research, 26(3), 256–279. https://doi.org/10.1080/1062726X.2014.908719
Mon, M. D., Wan, T., & Sentoso, A. (2025). Role of Polychronicity in Job Performance and Turnover Intention Mediated by Job Satisfaction and Work Engagement. Binus Business Review, 16(1), 57–69. https://doi.org/10.21512/bbr.v16i1.11974
Muchsinati, E. S., Lina, L., & Fatyandri, A. N. (2025). The Influence of Green Human Resource Mangement Mechanisms on Sustainable Business Outcomes in Customer-Centric Digital Enterprises. Journal of Social Commerce, 5(2), 311-330.
Nelson, A., Lie, W., & Setyawan, A.(2025).Do Organizational Innovation and SHRM Practices Improve Organizational Resilience? The Mediating Role of Employee Resilience. Jurnal Manajemen Bisnis, 16(1), 227-248
Nelson, A., Agatha, J., & Setyawan, A. (2025). The moderating effect of self-efficacy on the relationship between talent management practice and organizational resilience. Jurnal Siasat Bisnis, 29(2), 125–142. https://doi.org/10.20885/jsb.vol29.iss2.art1
Pap, J., Mako, C., Illessy, M., Kis, N., & Mosavi, A. (2022). Modeling Organizational Performance with Machine Learning. Journal of Open Innovation: Technology, Market, and Complexity, 8(4). https://doi.org/10.3390/joitmc8040177
Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). High commitment human resource management practices and hotel employees’ work outcomes in Bangladesh. Global Business and Organizational Excellence, 40(5), 37–52. https://doi.org/10.1002/joe.22089
Setyawan, A., & Nelson, A. (2021). The Role of Organizational Culture in the Influence of HR Practices, Knowledge Management, and Talent Management on Organizational Performance. Jurnal Dinamika Manajemen, 12(2), 275–284. https://journal.unnes.ac.id/nju/jdm/article/view/30980
Sugiyono. (2017). Metode Penelitian Kuantitatif dan Kualitatif. CV. Alfabeta.
Suryani, E., Saufi, A., & Roro Dhiya AulianaSoesetio, R. (n.d.). Implementation of SEM Partial Least Square in Analyzing the UTAUT Model. In American Journal of Humanities and Social Sciences Research. Retrieved www.ajhssr.com
Valle, R. (2020). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408–417. https://doi.org/10.1016/j.jbusres.2010.09.010
Yu, J., & Xiang, K. (2025). Transformational Leadership, Organizational Resilience, and Team Innovation Performance: A Model for Testing Moderation and Mediation Effects. Behavioral Sciences, 15(1). https://doi.org/10.3390/bs15010010
Yulianti, M., Setyadi, D., Mintarti, S., Pasinringi, S. A., & Sari, N. (2022). How transformational leadership and organizational citizenship behavior influence organizational resilience during COVID-19 pandemic. International Journal of Health Sciences, 1403–1414. https://doi.org/10.53730/ijhs.v6ns6.10731
Zhang, X. P., & Wong, L. N. Y. (2013). Loading rate effects on cracking behavior of flaw-contained specimens under uniaxial compression. International Journal of Fracture, 180(1), 93–110. https://doi.org/10.1007/s10704-012-9803-2
Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Published
2026-10-10
How to Cite
Nelson, A., Efendi, M. I. F., & Mon, M. D. (2026). PENGARUH TRANSFORMATIONAL LEADERSHIP, EMPLOYEE ENGAGEMENT DAN ORGANIZATIONAL LEARNING TERHADAP ORGANIZATIONAL PERFORMANCE DIMEDIASI ORGANIZATIONAL RESILIENCE. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 10(3), 434-444. https://doi.org/10.31955/mea.v10i3.7495
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