COUNTERPRODUCTIVE WORK BEHAVIOR : SEBUAH TINJAUAN LITERATUR SISTEMATIS
Abstract
Perilaku kontra-produktif di tempat kerja (CWB) berdampak negatif pada kinerja organisasi. Meskipun banyak faktor yang mempengaruhi CWB, penelitian mengenai interaksi faktor-faktor tersebut masih terbatas. CWB menjadi tantangan besar dalam manajemen sumber daya manusia, yang mempengaruhi produktivitas dan kesejahteraan karyawan. Penelitian ini penting untuk mengidentifikasi faktor-faktor penyebab CWB dan strategi untuk menguranginya. Penelitian tentang interaksi faktor-faktor seperti pengawasan abusif, pelanggaran kontrak psikologis, stres, dan kecerdasan emosional dalam mempengaruhi CWB masih kurang. Penelitian ini bertujuan untuk mengkaji faktor-faktor yang mempengaruhi CWB dan memberikan rekomendasi untuk mengurangi perilaku tersebut di tempat kerja. Menggunakan Systematic Literature Review (SLR) untuk mengidentifikasi dan menganalisis artikel yang relevan dari database yang diterbitkan antara 2020 hingga 2023. Faktor-faktor seperti pengawasan abusif dan stres kerja berkontribusi signifikan terhadap CWB, sementara kecerdasan emosional dapat membantu mengurangi dampak negatifnya. Penelitian ini menyarankan pendekatan mendalam dalam pengelolaan CWB.
References
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Ji, H., & Yan, J. (2023). Why does counterproductive work behavior lead to pro-social rule breaking? The roles of impression management motives and leader-liking. Asia Pacific Journal of Management, 40(4), 1323–1339. https://doi.org/10.1007/s10490-022-09818-9
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Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Bhattacharjee, A., & Sarkar, A. (2024). Abusive supervision: A systematic literature review. Management Review Quarterly, 74(1). https://doi.org/10.1007/s11301-022-00291-8
Aitken, J. A., Keeler, K. R., Dalal, R. S., & Kriz, S. (2024). To thine own (good and bad) self be true? Trait-state voluntary work behavior (mis)fit influences future voluntary work behavior. Journal of Business and Psychology, 39(2), 369–392. https://doi.org/10.1007/s10869-023-09892-w
Choi, Y., Yoon, D. J., Lee, J. D., & Lee, J. Y. E. (2024). Relationship conflict and counterproductive work behavior: The roles of affective well-being and emotional intelligence. Review of Managerial Science, 18(4), 1129–1148. https://doi.org/10.1007/s11846-023-00642-z
Griep, Y., Germeys, L., & Kraak, J. M. (2021). Unpacking the relationship between organizational citizenship behavior and counterproductive work behavior: Moral licensing and temporal focus. Group and Organization Management, 46(5), 819–856. https://doi.org/10.1177/1059601121995366
Evans, J. B., Slaughter, J. E., & Ganster, M. L. (2023). Sins of commission and omission: The implications of an active–passive categorization of counterproductive work behavior. Journal of Business Ethics, 187(1), 97–117. https://doi.org/10.1007/s10551-022-05277-w
Alaybek, B., Dalal, R. S., & Dade, B. (2023). Individual differences in judgment and decision-making: Novel predictors of counterproductive work behavior. Journal of Business and Psychology, 38(5), 1043–1059. https://doi.org/10.1007/s10869-022-09843-x
Harris-Watson, A. M., Miller, J. D., & Carter, N. T. (2024). Revisiting the inhibitory effect of general mental ability on counterproductive work behavior: The case for GMA-personality interaction. Journal of Business and Psychology, 40(1), 207–236. https://doi.org/10.1007/s10869-024-09948-5
Johan, A. P., & Yusuf, A. (2022). Counterproductive work behavior, job stress, trait emotional intelligence and person organization fit among employees of leasing industry in Indonesia. Intangible Capital, 18(2), 233–246. https://doi.org/10.3926/ic.1318
Griep, Y., Hansen, S. D., & Kraak, J. M. (2023). Perceived identity threat and organizational cynicism in the recursive relationship between psychological contract breach and counterproductive work behavior. Economic and Industrial Democracy, 44(2), 351–384. https://doi.org/10.1177/0143831X211070326
Chambers, V. A., Hayes, M. J., & Reckers, P. M. J. (2024). The interactive effect of individual and co-worker narcissism on counterproductive work behavior. Journal of Organizational Effectiveness. https://doi.org/10.1108/JOEPP-04-2023-0140
Guo, L., Luo, J., & Cheng, K. (2024). Exploitative leadership and counterproductive work behavior: A discrete emotions approach. Personnel Review, 53(2), 353–374. https://doi.org/10.1108/PR-02-2021-0131
Ferdiansah, M. I., Chong, V. K., Wang, I. Z., & Woodliff, D. R. (2025). The effect of stretch goals and moral justification on counterproductive work behavior. Journal of Accounting and Organizational Change. https://doi.org/10.1108/JAOC-06-2024-0196
Aqil, M., Tjahjono, H. K., Muafi, & Prajogo, W. (2023). The impact of psychological contract breach on counterproductive work behavior mediated by organizational trust and work engagement in state civil apparatus. Quality - Access to Success, 24(194), 213–225. https://doi.org/10.47750/QAS/24.194.25
Song, X., & Whitman, M. (2024). It’s not you, it’s me: Investigating the consequences of abusive supervision and the moderating role of impostorism. International Trade Journal, 38(1), 6–30. https://doi.org/10.1080/08853908.2023.2273881
Geraldo Campos, L. A., & Huamaní, P. L. T. (2022). Effects of work-family conflict on university staff. A case study. Revista Venezolana de Gerencia, 27(7), 103–117. https://doi.org/10.52080/rvgluz.27.7.8
Junça-Silva, A., & Silva, D. (2023). The buffering effect of micro-daily events on the relationship between the dark triad traits and counterproductive work behavior. Management Research Review, 46(5), 667–681. https://doi.org/10.1108/MRR-12-2021-0864
Ji, H., & Yan, J. (2023). Why does counterproductive work behavior lead to pro-social rule breaking? The roles of impression management motives and leader-liking. Asia Pacific Journal of Management, 40(4), 1323–1339. https://doi.org/10.1007/s10490-022-09818-9
Deka, P., Singh, G., Sharma, C. S., Verma, P., & Kapoor, S. (2025). Optimizing organisation system by focusing on mental wellbeing, substance abuse, counterproductive work behaviour, resilience and stress, using SEM. International Journal of System Assurance Engineering and Management. https://doi.org/10.1007/s13198-024-02652-w
Zulkarnaen, W., Fitriani, I., & Yuningsih, N. (2020). Pengembangan Supply Chain Management Dalam Pengelolaan Distribusi Logistik Pemilu Yang Lebih Tepat Jenis, Tepat Jumlah Dan Tepat Waktu Berbasis Human Resources Competency Development Di KPU Jawa Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(2), 222-243. https://doi.org/10.31955/mea.vol4.iss2.pp222-243.
Published
2025-04-30
How to Cite
Dwipa, W., Agustina, T. S., Ekowati, D., Wijaya, M. N. I., & Nafi, M. I. (2025). COUNTERPRODUCTIVE WORK BEHAVIOR : SEBUAH TINJAUAN LITERATUR SISTEMATIS. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 9(1), 3188-3204. https://doi.org/10.31955/mea.v9i1.5574
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