DETERMINAN KEPUASAN DAN KINERJA DALAM BLENDED LEARNING
STUDI PADA MAHASISWA PRAKTIKUM AKUNTANSI UNIVERSITAS GADJAH MADA
Abstract
Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi kepuasan dan kinerja blended learning yaitu content interaction, instructor-learner interaction, learner-learner interaction, dan biaya dan akses internet. Teknik penyebaran data menggunakan survei berupa penyebaran kuesioner dan disebar melalui google form. Penelitian ini melibatkan 191 partisipan yang merupakan mahasiswa S1 akuntansi yang mengambil mata kuliah praktikum akuntansi. Hasil penelitian menunjukkan bahwa content interaction yang tinggi dapat meningkatkan kerpuasan dan kinerja dalam blended learning. Hasil penelitian juga menunjukkan instructor-learner interaction mendukung kepuasan namun tidak pada kinerja dalam blended learning. Hasil penelitian juga menunjukkan learner-learner interaction tidak mendukung kepuasan, namun mendukung kinerja dalam blended learning. Namun, tidak terdapat dukungan antara biaya dan akses internet pada kepuasan dan kinerja dalam blended learning. Hasil penelitian memberikan dukungan kepuasan terhadap kinerja dalam blended learning yaitu menunjukkan bahwa kepuasan menjadi faktor penting dalam mengukur kualitas belajar mengajar di perguruan tinggi.
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