ORGANIZATIONAL CULTURE AND RESILIENCE : SYSTEMATIC LITERATURE REVIEW
Keywords:
Culture, Organizational Culture, Resilience, Systematic Literature Review
Abstract
Organizations face numerous external challenges such as regulatory changes, market shifts, and emerging competition, necessitating quick adaptation and risk management for survival and optimal performance. Organizational culture, encompassing shared norms, beliefs, and systems, plays a crucial role in this adaptive capability, significantly influencing organizational resilience. Studies indicate that cultural factors such as flexibility, adaptability, and open communication enhance resilience, while leadership deficits and internal conflicts hinder it. Methodologically, this research uses a Systematic Literature Review (SLR) to synthesize findings from 20 studies, highlighting the centrality of organizational culture in fostering resilience. Different cultural dimensions, depending on the organizational context, impact resilience levels, with evidence suggesting that robust, adaptable cultures support better performance and mental health, and facilitate effective business processes. The study concludes that strategic human resource policies promoting a supportive and adaptive culture are vital for organizational success in dynamic environments. Recommendations for future research include deeper exploration of cultural impacts across sectors and the implementation of policies to enhance employee adaptability and leadership development, thereby reinforcing long-term organizational resilience.
References
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Tanamal, K., Pambelum, Y. J., & Hidayah, Z. (2023). The Influence of Organizational Culture and Work Environtnent on Employee Performance with Job Satisfaction as Intervening Variable. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 7(2), 1858–1872. https://doi.org/10.31955/mea.v7i2.3183
Thangavel, P., Chandra, B., & Pathak, P. (2023). Organizational culture is the key. In Managing and Strategising Global Business in Crisis (pp. 16–21). Routledge India. https://doi.org/10.4324/9781003295068-3
Tsai, Y. (2011). Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction. BMC Health Services Research, 11(1), 98. https://doi.org/10.1186/1472-6963-11-98
Velyako, V., & Musa, S. (2023). The Relationship Between Digital Organizational Culture, Digital Capability, Digital Innovation, Organizational Resilience, and Competitive Advantage. Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-023-01575-4
Wardjianto, W., Purwana, D., & Clara, E. (2022). The Influence of Organizational Culture on Employee Affective Commitment to Change with Employee Resilience and Employee Readiness to Change as Mediators. International Journal of Research and Review, 9(8), 733–748. https://doi.org/10.52403/ijrr.20220861
Zawacki-Richter, O., Kerres, M., Bedenlier, S., Bond, M., & Buntins, K. (2020). Systematic Reviews in Educational Research. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-27602-7
Akhwan Mulya, D., Sumertajaya, I. M., & Sukmawati, A. (2023). Peran Mediasi Budaya Organisasi dalam Memperkuat Resiliensi Manajemen Perguruan Tinggi. Jurnal Manajemen Dan Organisasi, 14(2), 173–183. https://doi.org/10.29244/jmo.v14i2.42332
Altay, N., Gunasekaran, A., Dubey, R., & Childe, S. J. (2018). Agility and resilience as antecedents of supply chain performance under moderating effects of organizational culture within the humanitarian setting: a dynamic capability view. Production Planning & Control, 29(14), 1158–1174. https://doi.org/10.1080/09537287.2018.1542174
Borekci, D., Rofcanin, Y., & Sahin, M. (2014). Effects of organizational culture and organizational resilience over subcontractor riskiness. European Business Review, 26(1), 2–22. https://doi.org/10.1108/EBR-07-2013-0099
Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and Changing Organisational Culture Based on Competing Values Framework. Josey Bass.
Deshpande, R., & Webster, F. E. (1989). Organizational Culture and Marketing: Defining the Research Agenda. Journal of Marketing, 53(1), 3. https://doi.org/10.2307/1251521
Dong, B. (2023). A Systematic Review of the Organizational Resilience Literature and Future Outlook.
Fietz, B., Hillmann, J., & Guenther, E. (2021). Cultural Effects on Organizational Resilience: Evidence from the NAFTA Region. Schmalenbach Journal of Business Research, 73(1), 5–46. https://doi.org/10.1007/s41471-021-00106-8
Hadi, S., Kurnianto, H., & Palupi, M. (2020). Systematic Review: Meta Sintesis untuk Riset Perilaku Organisasional. Vivavictory Abadi.
Hillmann, J., & Guenther, E. (2021). Organizational Resilience: A Valuable Construct for Management Research? International Journal of Management Reviews, 23(1), 7–44. https://doi.org/10.1111/ijmr.12239
Hofstede, G. (2011). Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1). https://doi.org/10.9707/2307-0919.1014
Hollnagel, E., Pariès, J., Woods, D. D., & Wreathall, J. (2011). Resilience Engineering in Practice. A Guidebook (Resilience Engineering Perspectives Volume 3). Ashgate.
Hosseini, E., Nabaei, A., Hajian, F., & Hamidpour, N. (2017). Investigating the Culture Impact on Organizational Resilience in Organizational Enterprise area (A Case Study of Iran’s Ministry of Communication and Technology). International Journal of Management Sciences and Business Research.
Ishomuddin. (2020). Resilience of Religious Culture and Supply Chain Practices in Traditional Islamic Communities in Industrial Era 4.0 in East Java. In Int. J Sup. Chain. Mgt (Vol. 9, Issue 2). http://excelingtech.co.uk/
Lee M, Im S, Byun E K, & Chung E. (2018). Influence of Nursing Organization Culture on Resilience in New Nurses. Journal of Korean Clinical Nursing Research, 24(2), 137–146. https://doi.org/10.22650/JKCNR.2018.24.2.137
Liu, Y. (2018). Organizational Culture, Employee Resilience and Performance in the International Banking Industry.
Lundy, O., & Cowling, A. (1996). Strategic Human Resource Management. Routledge.
Mandal, S. (2017). The influence of organizational culture on healthcare supply chain resilience: moderating role of technology orientation. Journal of Business & Industrial Marketing, 32(8), 1021–1037. https://doi.org/10.1108/JBIM-08-2016-0187
Obialo, I. V, & Godson-Wejimogu, N. C. (2021). Organizational culture and its’ role in crisis management. International Journal of Institutional Leadership, 3(2), 239–258. www.ijilpm.com.ng
Raetze, S., Duchek, S., Maynard, M. T., & Kirkman, B. L. (2021). Resilience in Organizations: An Integrative Multilevel Review and Editorial Introduction. Group & Organization Management, 46(4), 607–656. https://doi.org/10.1177/10596011211032129
Robbins, S. P. (2005). Essentials of organizational behavior (8th Edition). Prentice Hall.
Sakikawa, T. (2022). Organizational Resilience and Organizational Culture1. Journal of Strategic Management Studies , Vol. 13, 89–101.
Sarkar, A., Selway, K., Ascroft, J., & Wingreen, S. (2023). Developing a Capacity for Organizational Resilience Through Organizational Culture of Collaborative Networks among Information Workers. Proceedings of the 56th Hawaii International Conference on System Sciences.
Seville, E., Brunsdon, D., Dantas, A., Le Masurier, J., Wilkinson, S., & Vargo, J. (2006). Building Organisational Resilience: A New Zealand Approach. www.resorgs.org.nz
Su, S., Baird, K., & Munir, R. (2023). Organisational resilience: the role of organisational culture from an organisational life cycle perspective. International Journal of Manpower, 44(3), 403–421. https://doi.org/10.1108/IJM-11-2021-0631
Suprapto, S., Hamzah, S., Yulistio, D., & Susetyo, S. (2021). The Relationship Organizational Culture, Motivation, Resilience and Leadership of Principals with the Work Ethic of Indonesian Language Teachers. Jurnal Iqra’ : Kajian Ilmu Pendidikan, 6(1), 192–210. https://doi.org/10.25217/ji.v6i1.1293
Suryaningtyas, D., Sudiro, A., Troena, E., & Irawanto, D. (2019). Organizational Resilience: As Mediating Effect of Organizational Culture and Organizational Performance. Proceedings of the Proceedings of the 1st Sampoerna University-AFBE International Conference, SU-AFBE 2018, 6-7 December 2018, Jakarta Indonesia. https://doi.org/10.4108/eai.6-12-2018.2286329
Tanamal, K., Pambelum, Y. J., & Hidayah, Z. (2023). The Influence of Organizational Culture and Work Environtnent on Employee Performance with Job Satisfaction as Intervening Variable. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 7(2), 1858–1872. https://doi.org/10.31955/mea.v7i2.3183
Thangavel, P., Chandra, B., & Pathak, P. (2023). Organizational culture is the key. In Managing and Strategising Global Business in Crisis (pp. 16–21). Routledge India. https://doi.org/10.4324/9781003295068-3
Tsai, Y. (2011). Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction. BMC Health Services Research, 11(1), 98. https://doi.org/10.1186/1472-6963-11-98
Velyako, V., & Musa, S. (2023). The Relationship Between Digital Organizational Culture, Digital Capability, Digital Innovation, Organizational Resilience, and Competitive Advantage. Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-023-01575-4
Wardjianto, W., Purwana, D., & Clara, E. (2022). The Influence of Organizational Culture on Employee Affective Commitment to Change with Employee Resilience and Employee Readiness to Change as Mediators. International Journal of Research and Review, 9(8), 733–748. https://doi.org/10.52403/ijrr.20220861
Zawacki-Richter, O., Kerres, M., Bedenlier, S., Bond, M., & Buntins, K. (2020). Systematic Reviews in Educational Research. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-27602-7
Published
2024-07-01
How to Cite
Muadzah, S., & Suryanto, S. (2024). ORGANIZATIONAL CULTURE AND RESILIENCE : SYSTEMATIC LITERATURE REVIEW. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(2), 1426-1440. https://doi.org/10.31955/mea.v8i2.4175
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