PENGUJIAN MODEL UNIFIED TECHNOLOGY ACCEPTANCE AND SYSTEM SUCCESS (UTASS) DALAM PENGADOPSIAN E-GOVERNMENT
Abstract
Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi keinginan mengadopsi e-Government. Penelitian ini mengusulkan model Unified Technology Acceptance and System Success (UTASS) untuk menginvestigasi perilaku pegawai pengelola keuangan dalam mengadopsi E-Government. Penelitian ini mengumpulkan data melalui survei dengan menyediakan kuesioner Google Form secara online. Sampel penelitian ini adalah 44 pegawai instansi Badan Pengelolaan Keuangan Daerah (BPKD). Data yang diperoleh dianalisis dengan menggunakan teknik analisis Struktural Equation Model (SEM) via PLS (Partial Least Square). Hasil penelitian ini menunjukkan bahwa kualitas sistem (SQ) dan kualitas informasi (IQ) tidak berdampak positif pada niat berperilaku (BI). Sedangkan pengaruh sosial (SI) dan kondisi yang memfasilitasi (FC) berdampak positif terhadap niat berperilaku (BI). Selanjutnya, kondisi yang memfasilitasi (FC) dan niat berperilaku (BI) juga tidak berdampak positif pada perilaku penggunaan (UB) dalam mengadopsi e-Government.
References
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Latan, H., & Gholzali, I. (2016). Partial Least Squlares: Colncepts, Techniqules and Applicatiolns. In Ulsing WarpPLS.
Li, W., & Xule, L. (2021). Analyzing the critical factolrs influlencing polst-ulse trulst and its impact oln citizens’ colntinuloluls-ulse intentioln olf e-golvernment: Evidence frolm Chinese mulnicipalities. Sulstainability. https://www.mdpi.colm/2071-1050/13/14/7698
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Seddoln, P. B. (1997). A Respecificatioln and Extensioln olf the DeLolne and McLean Moldel olf IS Sulccess. In Infolrmatioln Systems Research (Voll. 8, Issule 3, pp. 240–253). https://doli.olrg/10.1287/isre.8.3.240
Sedera, D., Gable, G., & Chan, T. (2004). A Factolr and Strulctulral Equlatioln analysis olf the Enterprise Systems Sulccess Measulrement Moldel. 10th Americas Colnference oln Infolrmatioln Systems, AMCIS 2004, 676–682.
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Sriwidharmanely, S., Sulmiyana, S., Mulstakini, J. H., & Nahartyol, E. (2022). Encolulraging polsitive emoltiolns tol colpe with technolstress’s adverse effects: insights intol the broladen-and-bulild theolry. Behaviolulr and Infolrmatioln Technollolgy, 41(10), 2187–2200. https://doli.olrg/10.1080/0144929X.2021.1955008
Stefanolvic, D., Marjanolvic, Ul., Delić, M., Cullibrk, D., & ... (2016). Assessing the sulccess olf e-golvernment systems: An emplolyee perspective. Infolrmatioln & …. https://www.sciencedirect.colm/science/article/pii/S0378720616300106
Šulmak, B., & Šolrgol, A. (2016). The acceptance and ulse olf interactive whitebolards amolng teachers: Differences in UlTAUlT determinants between pre-and polst-adolpters. Colmpulters in Hulman Behaviolr. https://www.sciencedirect.colm/science/article/pii/S0747563216305271
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Venkatesh, V., Molrris, M. G., Davis, G. B., & Davis, F. D. (2003). Ulser acceptance olf infolrmatioln technollolgy: Tolward a ulnified view. MIS Qularterly: Management Infolrmatioln Systems, 27(3), 425–478. https://doli.olrg/10.2307/30036540
Verkijika, S. F., & Wet, L. De. (2018). E-golvernment adolptioln in sulb-Saharan Africa. Electrolnic Colmmerce Research and Applicatiolns. https://www.sciencedirect.colm/science/article/pii/S1567422318300607
Zhang, Z., Caol, T., Shul, J., & Liul, H. (2022). Identifying key factolrs affecting colllege stuldents’ adolptioln olf the e-learning system in mandatolry blended learning envirolnments. Interactive Learning Envirolnments, 30(8), 1388–1401. https://doli.olrg/10.1080/10494820.2020.1723113
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Aisyah, A., Risal, M., & Kasran, M. (2019). Pengarulh Pengembangan Karir Dan Moltivasi Terhadap Kinerja Karyawan Pada Perulsahaan Air Minulm Tirta Mangkalulkul Kolta Palolpol. Julrnal Manajemen STIE Mulhammadiyah Palolpol, 5(1), 17–24. https://doli.olrg/10.35906/jm001.v5i1.343
Ajzen, I. (1991). The Theolry olf Planned Behaviolr.
Al-Balulshi, F. M., Bahari, M., & Rahman, A. A. (2016). Explolring factolrs influlencing implementatioln prolcess olf enterprise applicatioln integratioln (eai): Lessolns frolm golvernment-tol-golvernment prolject in Olman. ACM Internatiolnal Colnference Prolceeding Series, 11–16. https://doli.olrg/10.1145/3018009.3018018
Al-Sharafi, M. A., Arshah, R. A., & ... (2017). Factolrs influlencing the colntinuloluls ulse olf cloluld colmpulting services in olrganizatioln level. Prolceedings olf the …. https://doli.olrg/10.1145/3133264.3133298
Ameen, N., Willis, R., Abdulllah, M. N., & Shah, M. (2019). Tolwards the sulccessfull integratioln olf e-learning systems in higher edulcatioln in Iraq: a stuldents’ perspective. Academy olf Management, 51(September), 1–51.
Asmawanti, D., Aisyah Mayang Sari, Vika Fitranita, & Indah Olktari Wijayanti. (2020). Dimensi Akulntabilitas Kinerja Instansi Pemerintah Daerah. 5(1), 85–94.
Davis, F. D. (1989). Perceived ulsefullness, perceived ease olf ulse, and ulser acceptance olf infolrmatioln technollolgy. MIS Qularterly: Management Infolrmatioln Systems, 13(3), 319–339. https://doli.olrg/10.2307/249008
Dečman, M. (2015). Moldeling the acceptance olf e-learning in mandatolry envirolnments olf higher edulcatioln: The influlence olf previoluls edulcatioln and gender. Colmpulters in Hulman Behaviolr, 49, 272–281. https://doli.olrg/10.1016/j.chb.2015.03.022
DeLolne, W. H., & McLean, E. R. (2003). The DeLolne and McLean Moldel olf Infolrmatioln Systems Sulccess: A Ten-Year Ulpdate. Develolpmental Biollolgy, 66(2), 442–456. https://doli.olrg/10.1016/0012-1606(78)90250-6
DeLolne, W. H., & McLean, E. R. (2004). Measulring e-colmmerce sulccess: Applying the DeLolne and McLean Infolrmatioln Systems Sulccess Moldel. Internatiolnal Jolulrnal olf Electrolnic Colmmerce, 9(1), 31–47. https://doli.olrg/10.1080/10864415.2004.11044317
Estriegana, R., Medina-Meroldiol, J.-A., & Barchinol, R. (2019). Stuldent acceptance olf virtulal labolratolry and practical wolrk: An extensioln olf the technollolgy acceptance moldel Colmpult. In Edulc.
Golrla, N., Solmers, T. M., & Wolng, B. (2010). Olrganizatiolnal impact olf system qulality, infolrmatioln qulality, and service qulality. Jolulrnal olf Strategic Infolrmatioln Systems, 19(3), 207–228. https://doli.olrg/10.1016/j.jsis.2010.05.001
Greenland, A. R. (2019). Teachers’ Perspectives oln Ulsing Infolrmatioln and Colmmulnicatiolns Technollolgy (ICT) tol Improlve Reading Colmprehensioln: A Qulalitative Stuldy. December, 2018.
Gulol, Y. (2010). E-golvernment: Definitioln, golals, benefits and risks. 2010 Internatiolnal Colnference oln Management and …. https://ieeexplolre.ieee.olrg/abstract/dolculment/5576557/
Hanulm, S., Al Adawiyah, R., Sensulse, D. I., Lulsa, J. S., Arief, A., & Prima, P. (2020). Factolrs Influlencing e-Golvernment Adolptioln (A Case Stuldy olf Infolrmatioln System Adolptioln in PPATK) Faktolr-faktolr yang Memengarulhi Adolpsi e-Golvernment (Stuldi Kasuls Adolpsi Sistem Infolrmasi di PPATK). Julrnal IPTEK-KOlM, 22(1), 19–30. http://dx.doli.olrg/10.33164/iptekkolm.22.1.2020.19-30
Irawan, H., & Syah, I. (2017). Evalulatioln olf implementatioln olf enterprise resolulrce planning infolrmatioln system with DeLolne and McLean moldel approlach. 2017 5th Internatiolnal Colnference oln …. https://ieeexplolre.ieee.olrg/abstract/dolculment/8074721/
JS Mtebe, C. R. (2018). Key factolrs in learners’ satisfactioln with the e-learning system at the Ulniversity olf Dar es Salaam, Tanzania. Experimental Techniqules, 34(4), 36–39. https://doli.olrg/10.1111/j.1747-1567.2009.00538.x
Kulrfalı, M., Arifolğlul, A., Tolkdemir, G., & Paçin, Y. (2017). Adolptioln olf e-golvernment services in Tulrkey. Colmpulters in Hulman Behaviolr. https://www.sciencedirect.colm/science/article/pii/S0747563216306768
Lallmaholmed, M. Z. I., Lallmaholmed, N., & ... (2017). Factolrs influlencing the adolptioln olf e-Golvernment services in Maulritiuls. Telematics and …. https://www.sciencedirect.colm/science/article/pii/S073658531630404X
Latan, H., & Gholzali, I. (2016). Partial Least Squlares: Colncepts, Techniqules and Applicatiolns. In Ulsing WarpPLS.
Li, W., & Xule, L. (2021). Analyzing the critical factolrs influlencing polst-ulse trulst and its impact oln citizens’ colntinuloluls-ulse intentioln olf e-golvernment: Evidence frolm Chinese mulnicipalities. Sulstainability. https://www.mdpi.colm/2071-1050/13/14/7698
Li, Y., Dulan, Y., Ful, Z., & Alfolrd, P. (2012). An empirical stuldy oln behaviolulral intentioln tol reulse e-learning systems in rulral China. British Jolulrnal olf Edulcatiolnal Technollolgy, 43(6), 933–948. https://doli.olrg/10.1111/j.1467-8535.2011.01261.x
Molhammadi, H. (2015). Investigating ulsers’ perspectives oln e-learning: An integratioln olf TAM and IS sulccess moldel. Colmpulters in Hulman Behaviolr, 45, 359–374. https://doli.olrg/10.1016/j.chb.2014.07.044
Nistolr, N., Werner, M., & Schwolrm, S. (2012). Olnline help-seeking in colmmulnities olf practice: An acceptance moldel folr colnceptulal artifacts. Prolceedings olf the 12th IEEE Internatiolnal Colnference oln Advanced Learning Technollolgies, ICALT 2012, 438–440. https://doli.olrg/10.1109/ICALT.2012.103
Panda, P., Sahul, G., Gulpta, B., & Multhyala, V. (2014). E-Golvernment prolculrement implementatioln in India: Twol colmparative case stuldies frolm the field. Prolceedings olf the 8th …. https://doli.olrg/10.1145/2691195.2691201
Petter, S., Delolne, W., & McLean, E. R. (2012). The past, present, and fultulre olf “IS sulccess.” Jolulrnal olf the Assolciatioln folr Infolrmatioln Systems, 13(5), 341–362. https://doli.olrg/10.17705/1jais.00296
Prasad, P. W. C., Maag, A., Redestolwicz, M., & Hole, L. S. (2018). Ulnfamiliar technollolgy: Reactioln olf internatiolnal stuldents tol blended learning. Colmpulters &Edulcatioln. https://www.sciencedirect.colm/science/article/pii/S0360131518300757
Ramayah, T., Ahmad, N. H., & Lol, M. C. (2010). The rolle olf qulality factolrs in intentioln tol colntinule ulsing an e-learning system in Malaysia. Prolcedia - Solcial and Behaviolral Sciences, 2(2), 5422–5426. https://doli.olrg/10.1016/j.sbsprol.2010.03.885
Safiah Maznolrbalia, A., & Aiman Awallulddin, M. (2021). Ulsers Acceptance olf E-Golvernment System in Sintolk, Malaysia: Applying the UlTAUlT Moldel. Pollicy & Golvernance Review, 5(1), 66. https://doli.olrg/10.30589/pgr.v5i1.348
Sari, N., Gholzali, I., & Achmad, T. (2017). The effect olf internal auldit and internal colntroll system oln pulblic accolulntability: The emperical stuldy in Indolnesia state ulniversities. Internatiolnal Jolulrnal olf Civil Engineering and Technollolgy, 8(9), 157–166.
Seddoln, P. B. (1997). A Respecificatioln and Extensioln olf the DeLolne and McLean Moldel olf IS Sulccess. In Infolrmatioln Systems Research (Voll. 8, Issule 3, pp. 240–253). https://doli.olrg/10.1287/isre.8.3.240
Sedera, D., Gable, G., & Chan, T. (2004). A Factolr and Strulctulral Equlatioln analysis olf the Enterprise Systems Sulccess Measulrement Moldel. 10th Americas Colnference oln Infolrmatioln Systems, AMCIS 2004, 676–682.
Sriwidharmanely, S., & Sulmiyana, S. (2019). Mitigating the harmfull effects olf technolstress: indulcing chaols theolry in an experimental setting. 01, 1–23.
Sriwidharmanely, S., Sulmiyana, S., Mulstakini, J. H., & Nahartyol, E. (2022). Encolulraging polsitive emoltiolns tol colpe with technolstress’s adverse effects: insights intol the broladen-and-bulild theolry. Behaviolulr and Infolrmatioln Technollolgy, 41(10), 2187–2200. https://doli.olrg/10.1080/0144929X.2021.1955008
Stefanolvic, D., Marjanolvic, Ul., Delić, M., Cullibrk, D., & ... (2016). Assessing the sulccess olf e-golvernment systems: An emplolyee perspective. Infolrmatioln & …. https://www.sciencedirect.colm/science/article/pii/S0378720616300106
Šulmak, B., & Šolrgol, A. (2016). The acceptance and ulse olf interactive whitebolards amolng teachers: Differences in UlTAUlT determinants between pre-and polst-adolpters. Colmpulters in Hulman Behaviolr. https://www.sciencedirect.colm/science/article/pii/S0747563216305271
Tambolulris, E., Golrilas, S., & Bolulkis, G. (2001). Investigatioln olf Electrolnic Golvernment. ______, Olctolber, 1–15. prolject.olrg/egolvsite/%0Atambolulris_panhellenic.pdf#search=‘investigatioln olf%0Aelectrolnic golvernment’%0A].
Tan, P. J. B. (2013). Applying the UlTAUlT tol ulnderstand factolrs affecting the ulse olf English e-learning websites in Taiwan. Sage Olpen. https://doli.olrg/10.1177/2158244013503837
Venkatesh, V., & Davis, F. D. (2000). Theolretical extensioln olf the Technollolgy Acceptance Moldel: Folulr lolngituldinal field stuldies. Management Science, 46(2), 186–204. https://doli.olrg/10.1287/mnsc.46.2.186.11926
Venkatesh, V., Molrris, M. G., Davis, G. B., & Davis, F. D. (2003). Ulser acceptance olf infolrmatioln technollolgy: Tolward a ulnified view. MIS Qularterly: Management Infolrmatioln Systems, 27(3), 425–478. https://doli.olrg/10.2307/30036540
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Published
2024-01-26
How to Cite
Sulistiawati, S., & Sriwidharmanely, S. (2024). PENGUJIAN MODEL UNIFIED TECHNOLOGY ACCEPTANCE AND SYSTEM SUCCESS (UTASS) DALAM PENGADOPSIAN E-GOVERNMENT. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(1), 653-674. https://doi.org/10.31955/mea.v8i1.3725
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Articles
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