THE IMPACT OF EMOTIONAL QUOTIENT ON ADAPTIVE PERFORMANCE IN GOVERNMENT INSTITUTIONS WITH ADVERSITY QUOTIENT SERVING AS A MEDIATING
Keywords:
emotional quotient, adversity quotient, adaptive performance
Abstract
Perubahan signifikan terjadi dalam konteks kelembagaan pemerintahan, termasuk redistribusi jabatan dan sistem kerja. PNS kini diharapkan mampu menghadapi dan mengelola perbedaan yang timbul akibat perubahan tersebut. Penelitian ini berfokus pada pentingnya Emotional Quotient dalam konteks institusi pemerintah mengenai Adaptive Performance, dengan menekankan pada peran mediasi dari adversity quotient. Penelitian ini bertujuan untuk mengidentifikasi dan mengeksplorasi pengaruh secara langsung dan tidak langsung melalui mediasi, dengan menggunakan teknik analisis jalur dengan Smart PLS (versi 4). Proses pengumpulan data melibatkan tiga skala variabel penelitian dan partisipasi 193 karyawan sebagai responden. Analisis data menunjukkan adanya pengaruh langsung dan peran mediasi yang berpengaruh dalam memediasi kedua variabel, sehingga keempat hipotesis diterima. Temuan penelitian ini diharapkan dapat bermanfaat bagi organisasi dan praktisi psikologi di berbagai industri dan institusi.
References
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Hair, J. F. H., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
Hair, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2021). Advanced issues in partial least squares structural equation modeling (PLS-SEM). Sage Publications Inc., 4(1).
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
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Jr., J. F. H., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107. https://doi.org/10.1504/ijmda.2017.087624
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Mayer, J. D., Salovey, P., Caruso, D. R., & Cherkasskiy, L. (2017). Emotional Intelligence. 528–549.
Menteri PAN & RB. (2022). Peraturan Menteri Pendayagunaan Aparatur Negara Dan Reformasi Birokrasi Republik Indonesia Nomor 7 Tahun 2022 Tentang Sistem Kerja Pada Instansi Pemerintah Untuk Penyederhanaan Birokrasi. In Kementerian PANRB. https://peraturan.bpk.go.id/Details/202233/permen-pan-rb-no-7-tahun-2022
Mohd Effendi Ewan, M. M., Ahmad Zamri, K., Siti Mistima, M., Noradila, A., & Effa Rina, M. M. (2018). The influence of intellectual quotient (IQ), emotional quotient (EQ) and spiritual quotient (SQ) against adversity quotient (AQ) on polytechnic students in Malaysia. Journal of Engineering Science and Technology, 13(Special Issue on ICETVESS 2017), 83–91.
Mohd Matore, M. E. E., Zainal, M. A., Mohd Noh, M. F., Khairani, A. Z., & Abd Razak, N. (2021). The Development and Psychometric Assessment of Malaysian Youth Adversity Quotient Instrument (MY-AQi) by Combining Rasch Model and Confirmatory Factor Analysis. IEEE Access, 9(Mi), 13314–13329. https://doi.org/10.1109/ACCESS.2021.3050311
Muarifah, A., Rofiah, N. H., Mujidin, M., Mohamad, Z. S., & Oktaviani, F. (2022). Students’ academic procrastination during the COVID-19 pandemic: How does adversity quotient mediate parental social support? Frontiers in Education, 7(August), 1–11. https://doi.org/10.3389/feduc.2022.961820
Neal, A., & Hesketh, B. (1999). Technology and performance. https://api.semanticscholar.org/CorpusID:107515514
O’Connor, P. J., Hill, A., Kaya, M., & Martin, B. (2019). The measurement of emotional intelligence: A critical review of the literature and recommendations for researchers and practitioners. Frontiers in Psychology, 10(MAY). https://doi.org/10.3389/fpsyg.2019.01116
Park, S., & Park, S. (2019). Employee Adaptive Performance and Its Antecedents: Review and Synthesis. Human Resource Development Review, 18(3), 294–324. https://doi.org/10.1177/1534484319836315
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85(4), 612–624. https://doi.org/10.1037/0021-9010.85.4.612
Pulakos, E. D., Schmitt, N., Dorsey, D. W., Arad, S., Hedge, J. W., & Borman, W. C. (2002). Predicting adaptive performance: Further tests of a model of adaptability. Human Performance, 15(4), 299–323. https://doi.org/10.1207/S15327043HUP1504_01
Ravikumar, T. (2023). Occupational stress and psychological wellbeing during COVID 19: Mediating role of positive psychological capital. Current Psychology, 42(23), 20157–20164. https://doi.org/10.1007/s12144-022-02861-1
Runtu, D., Aldrin, N., & Merdiaty, N. (2019). Effect of work ethics on job performance with adversity quotient as a mediator. International Journal of Research in Business and Social Science (2147- 4478), 8(5), 98–103. https://doi.org/10.20525/ijrbs.v8i5.457
Sadovyy, M., Sánchez-Gómez, M., & Bresó, E. (2021). COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence. Personality and Individual Differences, 180(March). https://doi.org/10.1016/j.paid.2021.110986
Safi’i, A., Muttaqin, I., Sukino, Hamzah, N., Chotimah, C., Junaris, I., & Rifa’i, M. K. (2021). The effect of the adversity quotient on student performance, student learning autonomy and student achievement in the COVID-19 pandemic era: evidence from Indonesia. Heliyon, 7(12). https://doi.org/10.1016/j.heliyon.2021.e08510
Sarstedt, M., Ringle, C. M., Cheah, J. H., Ting, H., Moisescu, O. I., & Radomir, L. (2020). Structural model robustness checks in PLS-SEM. Tourism Economics, 26(4), 531–554. https://doi.org/10.1177/1354816618823921
Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J. H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189
Singh, L. (2006). Emotional Intelligence in Workplace. Review of Professional Management- A Journal of New Delhi Institute of Management, 4(2), 74. https://doi.org/10.20968/rpm/2006/v4/i2/101046
Singh, S., & Sharma, T. (2017). Affect of Adversity Quotient on the Occupational Stress of IT Managers in India. Procedia Computer Science, 122, 86–93. https://doi.org/10.1016/j.procs.2017.11.345
Singh, S., & Sharma, T. (2018). Affect of emotional intelligence on adversity quotient of Indian managers. AIP Conference Proceedings, 2016. https://doi.org/10.1063/1.5055537
Soon-Bok, H. (2021). An analysis on the relationship between adversity index factors and job performance of tax officials: Focused on the moderating effect of flex. Natural Volatiles and Essential Oils, 8(4), 585–594.
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Published
2024-01-20
How to Cite
Fidova, M., & Pareke, F. (2024). THE IMPACT OF EMOTIONAL QUOTIENT ON ADAPTIVE PERFORMANCE IN GOVERNMENT INSTITUTIONS WITH ADVERSITY QUOTIENT SERVING AS A MEDIATING. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(1), 476-492. https://doi.org/10.31955/mea.v8i1.3696
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