EVALUASI PERAN AUDIT INTERNAL DALAM MANAJEMEN RISIKO REPUTASI
STUDI KASUS PADA BANK X
Abstract
Penelitian ini bertujuan untuk mengevaluasi keselarasan peran audit internal dengan strategi manajemen risiko reputasi di PT Bank X. Populasi penelitian terdiri dari Kepala Divisi Audit Internal, Kepala Divisi dan Kepala Departemen Manajemen Risiko serta pegawai pada level manajer dan supervisor. Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari hasil wawancara dan dokumen pendukung yang berkaitan dengan wawancara tersebut serta metode triangulasi yang digunakan sebagai metode analisis. Sebanyak 5 (lima) wawancara dilakukan. Hasil penelitian menunjukkan bahwa meskipun ruang lingkup peran Governance, Risk, and Compliance (GRC) belum disebutkan dalam Piagam Audit dan Rencana Kerja Audit Tahunan, namun fungsi audit internal PT Bank X telah memenuhi indikator Governance, Risk, dan Compliance (GRC) partner dan trusted advisor, namun belum memenuhi sebagian besar indikator sebagai value driver. Sebagai lini ketiga, aktivitas audit internal selaras dengan strategi organisasi terhadap risiko reputasi. Namun fungsi audit internal masih berperan sebagai pemeriksa akhir dan belum terlibat dalam proses penyusunan strategi.
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