DETERMINATION OF THE EFFECT OF JOB SATISFACTION AND WORK MOTIVATION ON THE PERFORMANCE OF NURSES IN THE COVID-19 ENDEMIC
Abstract
Nurses are the frontline against COVID-19, they take care of patients and are close to patients at all times. This research was conducted with the aim of knowing the direct impact of Job Satisfaction with Work Motivation, and Nurse Performance and its indirect effects in the post-pandemic period, namely the COVID-19 Endemic. The population used in this study were Nurses in one of the private hospitals in Sidoarjo, East Java, Indonesia, totaling 281 nurses. The sample in this study amounted to 109 respondents. The analysis technique used is using PLS SEM. From data processing, the results show that the Job Satisfaction variable has a significant role in fostering Work Motivation, and Nurse Performance in hospitals. Work Motivation is proven to affect performance. In addition, it turns out that Job Satisfaction indirectly affects Nurse Performance through Work Motivation of nurses. The results provide an understanding that the approach can be taken to maintain Nurse Performance, especially in difficult times such as endemic.
References
Ardıç, M., Ünal, Ö., & Türktemiz, H. (2022). The effect of stress levels of nurses on performance during the COVID-19 pandemic: the mediating role of motivation. Journal of Research in Nursing, 27(4), 330–340. https://doi.org/10.1177/17449871211070982
Cai, C. F., Zhou, Z. K., Yeh, H., & Hu, J. (2011). Empowerment and its effects on clinical nurses in central China. International Nursing Review, 58(1), 138–144. https://doi.org/10.1111/j.1466-7657.2010.00848.x
Diana, Eliyana, A., Emur, A. P., & Sridadi, A. R. (2020). Building nurses’ organizational commitment by providing good quality of work life. Systematic Reviews in Pharmacy, 11(4), 142–150. https://doi.org/10.31838/srp.2020.4.22
Diana, Eliyana, A., Mukhtadi, & Emur, A. P. (2020). Quality of Work Life and Nurse Performance: The Mediation of Job Satisfaction in Pandemic Era. Systematic Reviews in Pharmacy, 11(11), 1739–1745. https://doi.org/10.31838/srp.2020.11.243
Diana, Eliyana, A., Susita, D., Aditya, V., & Anwar, A. (2021). Determining the effect of Job Satisfaction, work motivation, and work commitment on nurse performance amidst COVID-19 pandemic. Problems and Perspectives in Management, 19(4), 89–96. https://doi.org/10.21511/ppm.19(4).2021.08
Eliyana, A., & Sridadi, A. R. (2020). Workplace spirituality and Job Satisfaction toward job performance: The mediation role of workplace deviant behavior and workplace passion. Management Science Letters, 10(11), 2507–2520. https://doi.org/10.5267/j.msl.2020.3.044
Job Satisfaction Loke. (n.d.).
Kitsios, F., & Kamariotou, M. (2021). Job Satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4), e06857. https://doi.org/10.1016/j.heliyon.2021.e06857
Kuvaas, B., Buch, R., Weibel, A., Dysvik, A., & Nerstad, C. G. L. (2017). Do intrinsic and extrinsic motivation relate differently to employee outcomes? Journal of Economic Psychology, 61, 244–258. https://doi.org/10.1016/j.joep.2017.05.004
Mont, O., Curtis, S. K., & Voytenko Palgan, Y. (2021). Organisational Response Strategies to COVID-19 in the Sharing Economy. Sustainable Production and Consumption, 28, 52–70. https://doi.org/10.1016/j.spc.2021.03.025
Moody, R. C., & Pesut, D. J. (2006). The motivation to care: Application and extension of motivation theory to professional nursing work. Journal of Health, Organisation and Management, 20(1), 15–48. https://doi.org/10.1108/14777260610656543
Munir, R. I. S., & Rahman, R. A. (2016). Determining Dimensions of Job Satisfaction Using Factor Analysis. Procedia Economics and Finance, 37(16), 488–496. https://doi.org/10.1016/s2212-5671(16)30156-3
Nugroho, M. N., & Paradifa, R. (2020). Pengaruh Pelatihan, Work Motivation, Kompetensi Terhadap Kinerja Sumber Daya Manusia. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 11(1), 149–168. https://doi.org/10.21009/jrmsi.011.1.08
Terzioglu, F., Temel, S., & Uslu Sahan, F. (2016). Factors affecting performance and productivity of nurses: professional attitude, organisational justice, organisational culture and mobbing. Journal of Nursing Management, 24(6), 735–744. https://doi.org/10.1111/jonm.12377
Yulianti, R. (2021). The Analysis of Nurse Performance During Covid-19 Pandemic: A Case Study from Private Hospital in Tangerang. Jurnal Manajemen Teori Dan Terapan| Journal of Theory and Applied Management, 14(2), 147. https://doi.org/10.20473/jmtt.v14i2.27672
Zulkarnaen, W., Fitriani, I. D., & Widia, R. (2018). The Influence of Work Motivation to Work Achievement of Employees in PT. Alva Karya Perkasa Bandung. Jurnal Manajemen, Ekonomi dan Akuntansi, 1(1), 42-62.
Copyright (c) 2023 Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.