THE EFFECT ON COMMUNICATION AND LEADERSHIP ON CONFLICT RESOLUTION

Abstract

This research is to see how communication and leadership influence on conflict resolution. Communication and leadership which are an integral part of the organization generally have a strong influence in the organization or even have no influence at all depending on how they communicate and use their leadership in managing the organization. Organizational conflict is disagreement between individuals or groups within the organization, which can focus on factors ranging from resource allocation and division of responsibility towards the overall employee organization (Hossain, 2017). Organizational communication structure is defined as the pathway system in which messages flow or as a pattern of interaction between people who form organizations (Nica in Hener, 2010). Leaders influence others through their ability to motivate, inform, inspire, technical competence,     communicate effectively, and convey a vision (Pierce & Newstrom in Kaimenyi, 2014).

             This study uses correlational research method which aims to detect the extent to which variables in a factor are related to variables in other factors based on correlation coefficients. The population of 115 was taken by 53 people to be taken as a sample