THE DEVELOPMENT OF THE BANKING INDUSTRY IN THE DIGITAL ERA IN INDONESIA
Keywords:
Service, Digital Bank, Industrial Revolution 4.0, Bank, Technology
Abstract
The banking industry has experienced an increase in the services that customers can provide due to the emergence of the industrial revolution 4.0, so it has become more innovative. Using this information technology provides innovation in the form of digitizing the banking sector from various sides. This research aims to see how developments occur in the Indonesian banking industry, which has begun to be digitized. This research will be carried out using a qualitative approach and literature study methods. The data obtained came from various research results that discussed the digitalization of the banking sector that occurred in Indonesia. This study found that industries that want to survive need to adopt new technologies to stay ahead or stick with existing conventional systems and then slowly disappear.
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Chaimaa, B., Najib, E., & Rachid, H. (2021). E-banking Overview: Concepts, Challenges and Solutions. Wireless Personal Communications, 117(2), 1059-1078.
Chanias, S., Myers, M. D., & Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The Journal of Strategic Information Systems, 28(1), 17-33.
Cunha, P. R., Melo, P., & Sebastião, H. (2021). From bitcoin to central bank digital currencies: Making sense of the digital money revolution. Future Internet, 13(7), 165.
David, L. O., Nwulu, N. I., Aigbavboa, C. O., & Adepoju, O. O. (2022). Integrating fourth industrial revolution (4IR) technologies into the water, energy & food nexus for sustainable security: A bibliometric analysis. Journal of Cleaner Production, 363, 132522.
Grassi, L., Figini, N., & Fedeli, L. (2022). How does a data strategy enable customer value? The case of FinTechs and traditional banks under the open finance framework. Financial Innovation, 8(1), 1-34.
Kokina, J., & Blanchette, S. (2019). Early evidence of digital labor in accounting: Innovation with Robotic Process Automation. International Journal of Accounting Information Systems, 35, 100431.
Mithas, S., Chen, Z. L., Saldanha, T., & De Oliveira Silveira, A. (2022). How will artificial intelligence and industry 4.0 emerging technologies transform operations management?. Production and Operations Management.
Murdiana, R., & Hajaoui, Z. (2020). E-Commerce marketing strategies in industry 4.0. International Journal of Business Ecosystem & Strategy (2687-2293), 2(1), 32-43.
Mutiara, U., Candanni, L. R., & Hasibuan, R. R. (2019). Construction of Financial Technology in Banking Systems in Indonesia. Jurnal Hukum NOVELTY, 10(02), 150-163.
Namasudra, S., Deka, G. C., Johri, P., Hosseinpour, M., & Gandomi, A. H. (2021). The revolution of blockchain: State-of-the-art and research challenges. Archives of Computational Methods in Engineering, 28(3), 1497-1515.
Noardo, F., Guler, D., Fauth, J., Malacarne, G., Ventura, S. M., Azenha, M., ... & Senger, L. (2022). Unveiling the actual progress of Digital Building Permit: Getting awareness through a critical state of the art review. Building and Environment, 108854.
Pan, K., & Yue, X. G. (2022). Multidimensional effect of Covid-19 on the economy: Evidence from survey data. Economic Research-Ekonomska Istraživanja, 35(1), 1658-1685.
Rahmawati, M., Ruslan, A., & Bandarsyah, D. (2021). The Era of Society 5.0 as the unification of humans and technology: A literature review on materialism and existentialism. Jurnal Sosiologi Dialektika, 16(2), 151-162.
Rapanyane, M. B., & Sethole, F. R. (2020). The rise of artificial intelligence and robots in the 4th Industrial Revolution: implications for future South African job creation. Contemporary Social Science, 15(4), 489-501.
Rodríguez-Abitia, G., & Bribiesca-Correa, G. (2021). Assessing digital transformation in universities. Future Internet, 13(2), 52.
Setiawan, I. (2019). The role of Islamic banking in the development of economic sectors in Indonesia. International Journal of Applied Business Research, 88-99.
Shahid, M., Bhatti, F. A., Mohtesham, M. M. J., & Mahadi, N. F. B. (2022). The Value Propositions and The Nature of The Islamic Banks Products and Services in Providing The Solution/s for The Financial Needs of Bimb Business Customer Segments. El Barka: Journal of Islamic Economics and Business, 5(1), 105-134.
Shen, W., & Hou, L. (2021). China’s central bank digital currency and its impacts on monetary policy and payment competition: Game changer or regulatory toolkit?. Computer Law & Security Review, 41, 105577.
Supriyono, R. A., & Herdhayinta, H. (2019). Determinants of Bank Profitability: The case of the regional development bank (BPD Bank) in Indonesia. Journal of Indonesian Economy and Business, 34(1), 1-17.
Tseng, M. L., Tran, T. P. T., Ha, H. M., Bui, T. D., & Lim, M. K. (2021). Sustainable industrial and operation engineering trends and challenges Toward Industry 4.0: A data driven analysis. Journal of Industrial and Production Engineering, 38(8), 581-598.
Verma, P., Kumar, V., Daim, T., Sharma, N. K., & Mittal, A. (2022). Identifying and prioritizing impediments of industry 4.0 to sustainable digital manufacturing: A mixed method approach. Journal of Cleaner Production, 356, 131639.
Viñuela, C., Sapena, J., & Wandosell, G. (2020). The future of money and the central bank digital currency dilemma. Sustainability, 12(22), 9697.
Yao, X., Zhou, J., Lin, Y., Li, Y., Yu, H., & Liu, Y. (2019). Smart manufacturing based on cyber-physical systems and beyond. Journal of Intelligent Manufacturing, 30(8), 2805-2817.
Published
2022-10-23
How to Cite
Kuswandi, D., Ratih, S. W. W., Sahara, R., Widiarsih, W., & H, B. (2022). THE DEVELOPMENT OF THE BANKING INDUSTRY IN THE DIGITAL ERA IN INDONESIA. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 6(3), 878-890. https://doi.org/10.31955/mea.v6i3.2502
Section
Articles
Copyright (c) 2022 Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi)
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