PENGARUH EMPLOYEE EFFORT, SERVICE QUALITY, SERVICESCAPE TERHADAP CUSTOMER DELIGHT - Andriani, Evana; Hana, Khusnul; Khanifah, Aulia; Astutik, Mareta; Yurianto, Mohammad (Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 2025)