• Muhammad Nawawi Universitas Sultan Ageng Tirtayasa


The purpose of this study is to provide empirical evidence and analyze the effect of the implementation of enterprise resources planning (ERP) on firm  performance. This study is an empirical study on manufacturing companies that implement ERP systems in Banten, Jakarta and West Java. Specifically, this study tested the mediating effect of management control systems formal and management control systems informal as well as the supply chain management (SCM) on the relationship between ERP and firm performance.The empirical analysis in this study is based on primary data obtained from a survey of 100 manufacturing companies with 78 respondents, or response rate of 39.00%. This research was conducted by the method of approach to structural equation modeling (SEM) with testing tools using partial least squares (PLS). Overall, these findings indicate that the control system either formal or informal management does not mediate the effect of ERP implementation on firm performance. Supply chain management partially mediates the effect of ERP on firm performance. The study also found a significant relationship between financial performance and non-financial companies. The results of this study indicate that the implementation of enterprise resources planning resulted in improved performance of the company in the long run, and supply chain management helps companies achieve performance improvement company in the future.

Keyword: ERP, MCS formal, MCS informal, SCM, Firm performance.


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How to Cite
Nawawi, M. (2020). MODEL MEDIASI ERP, SPM, SCM DAN KINERJA PERUSAHAAN. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(3), 357-378.